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 PLAN YOUR VISIT

PLAN YOUR VISIT

Preparing for hospitalization

 

Patient insurance services

 

Bangkok Hospital Rayong is willing to assist in coordination with your insurance provider.    Every year, thousands of patients from all over the world come to Bangkok Hospital, which won the award for medical service excellence and is internationally certified.  To meet the needs of insured patients, we collaborate with insurance companies around the world and have a broad network of partners, understand the benefits and limitations.  The Hospital recommends you to contact your insurer before planning the treatment.  You can go to the page:  Insurance Partners to see whether or not your insurance company is a partner with the Hospital.

 

Emergency service or inpatients with no prior planning

In the event of an emergency or inpatient without prior planning, your insurance may still provide coverage for the treatment.

 

Outpatient services

Your insurance provider may enter into a specific agreement with the Hospital  to provide non-cash outpatient services  according to your insurance plan.

 

In-patient service with prior planning
Bangkok Hospital can help you to receive the guaranteed payment before admission into treatment.
 
In-patient service with prior planning

If you need inpatient treatment, please contact your insurance company.  Bangkok Hospital will help in coordination to request a letter of health care coverage from the insurer before you receive treatment.

 

To make the process as smooth as possible, please bring the following documents:

     - Passport, ID card or driver's license

     - Insurance card, insurance page

- Any other document needed for your insurance company

 

Please note that Bangkok Hospital Rayong reserves the right to refuse the insurer’s policy as deemed appropriate.

The Hospital will immediately notify you if your insurer cannot be contacted.

 

Outpatient services

Your insurance provider may enter into a specific agreement with the Hospital for non-cash payment under your insurance plan.      Failing that agreement, the patient will have to pay the medical fee personally and request reimbursement from the insurer later. The Hospital will prepare the documents for the claim such as medical certificate, receipt for you.

 

        Bangkok Hospital Rayong can assist in liaising with your insurance provider, a network of the Hospital's partners, including international private health insurers, Thai health insurers.
 
• International private health insurers:  In case of emergency or necessity for urgent treatment, you will be eligible for coverage under the terms of the insurance company.

 

• Thai health insurers:   Thai people and foreigners living in the country with private health insurance will receive coverage for medical care at Bangkok Hospital Rayong according to policy terms.

 

International private health insurers
     In case of emergency or a reason for hospitalization, please present the following documents to Hospital staff.
     • Passport, driver's license, ID card
     • Insurance card, policy document

Please be advised that Bangkok Hospital Rayong reserves the right to refuse the insurer's policy as deemed appropriate. The Hospital will immediately notify you if your insurer cannot be contacted.
• The doctor will write a report on details of your treatment plan.
• Procedure for coordination with foreign insurers: The Customer Service -  Foreign Division will liaise with your insurance company to request a letter  of medical fee coverage.

              • The Hospital will send documentation to your insurance company within 24 hours after hospitalization. The exceptions to a letter of medical fee coverage, medical expenses probably delayed or a letter of coverage not received may be due to several factors as follows.

            1. Verification procedure of the insurance provider
    2. Period of application processing and / or the duration of hospitalization may not be sufficient for insurance, getting ready.
    3 Differences in time zone, weekends or bank holidays
    4 Terms and conditions of policy

    

      • For failure to submit the documents in time, the Hospital will not be able to proceed with the insurance. 

In this case, the patient may pay the full amount in cash or by credit card.  The Hospital will issue a proof of payment 

so that the customer can use all documentation to request reimbursement from the insurer.
     • The patient will incur additional costs which may include expenses, e.g.  insurance co-payment, Deductible, Folly Exass, Extra Meal, VIP Room or personal expenses such as telephone bill or drinks, etc.

 

Complete insurance information should be sent during hospitalization.  The Hospital will not be able to proceed with insurance after the discharge of patient from the Hospital.


List of foreign insurance companies

 

AAI Australia       

Aetna International

Admedika (PT. Administrasi Medika)

ADAC

AGA service Company

AIU Insurance Company

AP Companies Global Solutions

Asia Medical Assistance

Assist-Card Smalline Corp. S.A.

AXA Assistance

AXA PPP Healthcare Limited

Best Service Group

CareJet Assist

Colonnade Insurance

Coris Riga Global Service SIA

First Assistance (NZ)

Global Benefits Group

GeoBlue

Gulf Electronic Management Systems (Tazur)

Henner-GMC

Health 360 Ancillary WLL

HTH Worldwide LLC

Insmart Company

MAI (Medical Administrators International)

Marm Assistance

Medic’Air International

MEDCAM Assistance

Med con team GmbH

Medicall AG

MSH International

MSH China Enterprise Services

Now Health International (Asia Pacific)

People&Partners Insurance

PT AA International

Q Life & Medical Insurance

Remed Assistance

Savitar Group

South Asia Services Company

Tangiers International

TOKOJAYA Lao Assurance

UnitedHealthcare International

Vanbreda International-Belgium+Malaysia

Wellbe International Loss Adjusters

Dhipayalife  Plc.
Muang Thai Life Assurance Plc. (Group)
Bupa Health Insurance (Thailand) Plc. (Group)
Bangkok Insurance Co., Ltd. (Group)
Southeast Life Insurance Plc. (Group)
Bangkok Life Assurance Plc. (Group)
AIA Co., Ltd. (Group)
Thanachat  Zurich (Group) Co., Ltd.

MSIG Insurance (Thailand) (PA Gold Card) Co, Ltd.
MSIG Insurance (Thailand) (Medical Care Card) Co., Ltd.
Thai Health Insurance Plc. (Group)
FWD Life Insurance Plc. (Individual, group)
Thai Paiboon Insurance Plc.
Thai Health Insurance Plc. (Individual)
The Navakij Insurance Plc.
Tokyo Marine Life Insurance (Thailand) Plc. (Group)

Bangkok United Insurance Plc.
Allianz Ayudhya Life Assurance Plc. (Group)
Phillips Life Assurance Plc. (Individual, group)
Health Benefit  Consultants Co., Ltd.
Viriyah Insurance Plc. (Individual, Group)
Thai Insurance Plc. (HBC)
Chubb Life Assurance Plc. (with TPA logo)

QIBI Insurance (Thailand) Pcl. Chonburi Branch
SCB Life Assurance Plc. (Individual)
Kamol Insurance Plc.
Chubb Samakkee Insurance Plc. (with HBC Logo)
Falcon Insurance Plc.
Vega Inter Broker Co., Ltd. (Bangkok Insurance)
Siam City Insurance Plc. (with HBC logo)

Advance Insurance Co., Ltd.
Advance Life Insurance Plc.
Thanachart Insurance Plc. (HBC)
Muang Thai Insurance Co., Ltd. (TPA)
Bangkok Insurance Co., Ltd. (TQM)
Ace Insurance Co., Ltd.
KSK Insurance (Thailand) Plc.
Safety Insurance Co., Ltd. (Individual)

IAG Insurance (Thailand) Co., Ltd. (PA)
Phatra Insurance Plc.
California WOW Xperience Co., Ltd.
Thaivivat Insurance Plc. ( TPA logo)
Sopo Insurance (Thailand) Plc. (TPA logo)
Dhipaya Insurance Co., Ltd. (PA)
Inter Partner Assistance Co., Ltd.
Mittare Insurance Plc.

FPG Insurance (Thailand) Plc. (PA)
Thai Health Center Co., Ltd.
Sampan Life Care Co., Ltd.
Mitsui Sumitomo Insurance Co., Ltd. (Group)
Ioi Bangkok Insurance Co., Ltd.
Bangkok Insurance Plc. (PA)
AXA Healthcare Co., Ltd. (AXA Healthcare Card)
Kyocera Mita Co., Ltd.

Krung Thai AXA Life Insurance Plc. (Group)
Southeast Insurance Plc. (PA)
Phenix Insurance (Thailand) Co., Ltd.
Chao Phraya Insurance Plc. Smart PA (Group, individual)
MBK Life Insurance Plc. (PA)
Apex Health Insurance Co., Ltd.
Asia Insurance 1950 Plc.
BT Insurance Co., Ltd.

Med-Sure Services Co., Ltd.
Allianz CP Insurance Plc. (with TPA logo)
LMG Insurance Plc.
Siam Commercial Bank Plc. (with TPA logo)
Phenix Plap and Paper Co., Ltd.
Generali Insurance (Thailand) Plc.
Muang Thai Insurance Plc.

Dhipaya Insurance Plc. (Insurance)
Thai Life Assurance Plc. (Group)
FWD Life Insurance Plc. (Health Check)
SCB Life Assurance Plc. (Health Check)
Generali Life Insurance (Thailand) Plc.
MBK Life Insurance Plc. (Individual)
Prudential Life Insurance (Thailand) Plc. (Individual / Group)
Krung Thai - AXA Life Insurance Plc. (Individual)

Southeast Life Insurance Plc. (Individual)
Manulife Insurance (Thailand) Plc. (Individual)
Ocean Life Insurance Plc. (Group)
Namseng Insurance Plc.
Viriyah Insurance Plc. (VIP CARD)
Foam Tech International Co., Ltd. (Bangkok Insurance)
Land & Houses Bank
H Insurance Co., Ltd.
Southeast Insurance Plc. (Group)

Sri Ayudhya General Insurance Plc. (PA Care Card)
APF International Insurance Co., Ltd. (HBC Logo)
MSIG Insurance (Thailand) Plc.  (Sabaidee PA Card)
Sumankong Insurance (Thailand) Plc. (TPA logo)
Tokyo Marine Insurance (Thailand) Plc.
APF International Insurance Co., Ltd. (IPAC Logo)
Sri Ayudhya General Insurance Plc. (PA) / TPA logo

Sigma Insurance Plc. (with HBC logo)
AXA Insurance Plc. (Hospicare card)
Thaivivat Insurance Plc.
Krung Thai AXA Life Insurance Plc. (PA / individual)
Asset Assets Plc. (PA-Individual + Group)
Tokyo Marine Life Insurance (Thailand) Plc. (PA)
Chubb Samakkee Insurance Co., Ltd. (TPA logo)
Sri Ayudhya General Insurance Plc. (Krongsri Debit Prompt)

Thai Paiboon Insurance Plc. (Student Group)
Victor Insurance (Thailand) Co., Ltd.
Signa Insurance Plc. (with TPA logo)
Dhipaya Insurance Plc. (KTB-DHIPAYA)
Sri Muang Insurance Co., Ltd. (TPA logo)
Bangkok United Life Insurance Plc.
Thanachart Insurance Plc. (PA with TPA logo)
Deves Insurance Plc.

Assets Insurance  Plc.
QBE Insurance (Thailand) Plc. (TPA logo)
Thai Health Insurance Plc. (with Inter SOS logo)
Thanachart Life Assurance Plc. (TPA logo)
Thai Sri Insurance Plc. (PA Individual / with TPA logo)
Sri Ayudhya General Insurance Plc.
QBE Insurance (Thailand) Plc.
Bangkok Insurance Plc. (with TPA logo)
Allianz Generales Laos (AGL) with HBC logo

AIG Insurance (Thailand) Plc.

Krung Thai Commercial Insurance Plc. (KPI / HBC)

BT Insurance Co., Ltd. (TPA logo)

Muang Thai Life Assurance Plc. (Chiva PA Med)

Thai Insurance Plc. (TPA logo)

Chubb Samakkee Insurance Plc. /Smart Plus (HBC)

Muang Thai Life Insurance Plc. / Diamond Care

MEDI LINK (Thailand) Co., Ltd.

SCB Life Assurance Plc. (with Medi Link logo)

Dhipaya Insurance Plc. (with Medi Link logo)

Southeast Insurance Plc. (with Medi Link logo)

Lamp Insurance Co., Ltd. (with Medi Link logo)

KSK Insurance (Thailand) Plc. (with Medi Link logo)

Indara Insurance Plc. (with Medi Link logo)

Dhipaya Insurance Plc. (with TPA logo)

Life Insurance Plc. (with TPA logo)

Siam Smile ISC Co., Ltd. (PA, Health)

Sompo Insurance (Thailand) Plc. (with Medi Link logo)

Pacific Cross Health Insurance Plc. (with Med-Sure logo)

Krung Thai Panich Insurance Plc. (with BUPA logo)

Aviva / Lawtonasia Insurance Brokes LTD.

Sri Ayudhya General Insurance Plc. (Debit OPD)

Pacific Cross Insurance Co., Ltd. (with Med-Sure logo)

Tune Insurance Plc.

Siam City Insurance Plc. (with TPA logo)

MBK Life Insurance Plc. (with TPA logo)

FWD Life Insurance Plc. (Rayong Branch)

Bangkok Health Insurance Plc. (with TPA logo)

Prudential Life Insurance Plc (TPA)

Thai Cardiff Insurance Co., Ltd. (with TPA logo)

Advance Life Insurance Co., Ltd. (with HBC logo)

Chubb Samakkhi Insurance Plc.

FWD Life Insurance Plc. (with TPA logo)

CIGNA Insurance Plc. (with Medi Link logo)

Falcon Insurance Co., Ltd. (Medi Link logo)

Manulife Insurance (Thailand) Plc. (with TPA logo)

Asset Insurance Plc. (PA student)

Ayudhya General Insurance Plc. (with Med-Sure logo)

Muang Thai Insurance Plc. Rayong Branch

Falcon Insurance Plc. (with HBC logo)

MItsui Sumitomo Insurance Co., Ltd. (with TPA Logo)

Viriyah Insurance Plc. (with TPA logo)

Bangkok Health Insurance Plc.